Image Source: Tnooz
Mobility is set to positively affect the aviation industry over the next decade, according to information technology company, Unisys.
Unisys Asia Pacific head of aviation Sury Chavali said mobility will make for more efficient and flexible operations within the industry and will impact the customers overall experience.
The rapid take-up of mobile devices has not only changed the way people want to interact and access information related to their travel," the head of aviation said.
It also enables airports and airlines to make greater use of mobile devices to better manage their businesses by untethering employees from their desks, sharing key information more quickly, and replacing paper-based processes to drive efficiencies and increase revenues.
Engagement, management and effective monitoring of real-time data involved in running the airport will adapt more mobile solutions according to Unisys.
The magic of mobility... offers the possibility for airlines and airports to completely rethink their business processes and the way they offer services so they can change the customers experience and run the airport more efficiently, Mr Chavali said.
In addition to his statements, Mr Chavali outlined five predicted benefits to be yielded from the integration of mobile technologies into airport operations.
Smartphones will be used to efficiently manage and monitor changing data.
Irregular events will managed through the use of smartphones.
Airport security staff will become more mobile.
Roaming check-in via tablet enabled applications.
Speedier baggage alerts through the use of mobile devices.
Unisys will be showcasing solutions at the Airports Council International Asia Pacific Regional Assembly between 22-25 May, 2012 in Singapore.
Source = e-Travel Blackboard: P.T